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Want to save on equipment? We offer a 3-year contract.
Want flexibility? Go month-to-month.
Our 24/7 monitoring station in Rocky Hill, CT receives, analyses, and responds to any alarms triggered on your system – within seconds, they will dispatch police, fire, or emergency medical services and notify emergency contacts, or cancel the alarm at your request.
The Honeywell systems we sell can communicate with the central station using landlines, Wi-Fi, and cellular communication paths.
You don’t operate on a fixed schedule. Why should your home? The Honeywell Lyric System is designed for how you really live, with a wireless connected platform that makes your home safer, smarter and more enjoyable than ever.
Don't wait until after you put up your system to ask for help; just call us when you receive your system and we'll walk you through the installation process step by step via video chat or phone.
Anytime you need troubleshooting & maintenance, you have a direct line to our technicians. Plus, all of your products come with 1-Year Warranty on all parts and labor.
Deter intruders and prevent break-ins before they happen with our resilient Alarm New England yard sign and Alarm New England window stickers.
Everything in Standard, plus:
Dual-path alarm monitoring uses the internet as the primary alarm communication path, but offers the extra security of using cell towers in the event of an internet outage.
As soon as your system detects internet issues, it'll switch to the backup cellular alarm communication path. That way, your Honeywell security system always remains connected to our central monitoring station.
Crash and Smash Protection protects you by automatically activating the alarm if someone attempts to disable the Lyric Controller.
Receive instant text and email messages on your phone. Be informed of alarms, power outages, and who arms and disarms the system.
Change your security system settings and view any recent activity all from your smartphone or tablet using the Total Connect 2.0 app.
Tell your system to perform actions automatically depending on whether you're home or away: arm your alarm system, lower the thermostat, turn off the lights, and much more.
Everything in Smartphone Control, plus:
Let your Lyric Controller and Total Connect 2.0 app control the latest gadgets like smart locks, lights, thermostats, cameras, and more.
Your Honeywell system stores video captured in and around your home for 7 days by default, and can be upgraded for 30-day storage.
Get instant notifications with recorded footage of any activity that your cameras capture.
The Honeywell IPCAM WOC1 1080p Outdoor Camera's stylish, weather-resistant design features night vision with an infrared range of up to 65 feet for visibility when you need it most.
Professional-grade products.
Professional security monitoring.
Our 24/7 monitoring station in Rocky Hill, CT receives, analyses, and responds to any alarms triggered on your system – within seconds, they will dispatch police, fire, or emergency medical services and notify emergency contacts, or cancel the alarm at your request.
The Honeywell systems we sell can communicate with the central station using landlines, Wi-Fi, and cellular communication paths.
You don’t operate on a fixed schedule. Why should your home? The Honeywell Lyric System is designed for how you really live, with a wireless connected platform that makes your home safer, smarter and more enjoyable than ever.
Don't wait until after you put up your system to ask for help; just call us when you receive your system and we'll walk you through the installation process step by step via video chat or phone.
Anytime you need troubleshooting & maintenance, you have a direct line to our technicians. Plus, all of your products come with 1-Year Warranty on all parts and labor.
If you are in any way dissatisfied with your experience installing and using the equipment during the first 100 days after your purchase, you can return the equipment and get a full refund.
We understand you want your system up and running as soon as possible, so we begin the process of programming, packing, and shipping your equipment out to you the moment we receive your payment and information.
Deter intruders and prevent break-ins before they happen with our resilient Alarm New England yard sign and Alarm New England window stickers.
Turn your smartphone into a
remote control for your home.
Everything in Standard, plus:
Dual-path alarm monitoring uses the internet as the primary alarm communication path, but offers the extra security of using cell towers in the event of an internet outage.
As soon as your system detects internet issues, it'll switch to the backup cellular alarm communication path. That way, your Honeywell security system always remains connected to our central monitoring station.
Crash and Smash Protection protects you by automatically activating the alarm if someone attempts to disable the Lyric Controller.
Receive instant text and email messages on your phone. Be informed of alarms, power outages, and who arms and disarms the system.
Change your security system settings and view any recent activity all from your smartphone or tablet using the Total Connect 2.0 app.
Activate and deactivate your security system from your mobile phone with a single tap.
Tell your system to perform actions automatically depending on whether you're home or away: arm your alarm system, lower the thermostat, turn off the lights, and much more.
Everything in Smartphone Control, plus:
Let your Lyric Controller and Total Connect 2.0 app control the latest gadgets like smart locks, lights, thermostats, cameras, and more.
View up to 8 cameras when you link them to the Lyric Controller. See what your cameras see in crystal-clear HD – anytime, anywhere. View your live video stream remotely from the Honeywell Total Connect 2.0 app available on iOS, Android, or from any web browser.
Your Honeywell system stores video captured in and around your home for 7 days by default, and can be upgraded for 30-day storage.
Get instant notifications with recorded footage of any activity that your cameras capture.
The Honeywell IPCAM WOC1 1080p Outdoor Camera's stylish, weather-resistant design features night vision with an infrared range of up to 65 feet for visibility when you need it most.
Our initial monitoring agreement is for 36 months. After those 36 months, the agreement becomes month-to-month.
Yes, when you pay for your equipment, that equipment is yours forever. We don't "lease" equipment. We don't sell proprietary equipment, or any other kind of products that lock you out from using the system if you decide to switch companies down the line.
Our products are compatible with most monitoring companies so you can easily reuse your equipment with another service, potentially saving you hundreds (if not thousands!) of dollars.
"Hidden fees" are a dishonest business tactic and totally against what we stand for. Transparency is how we build great relationships with our customers that last decades. Our customers never have to pay any activation or set-up fees.
If you ever have questions about our billing process, our sales team will be happy to assist you.
As for maintenance costs, all equipment is warrantied through us for 1 year. After that, you purchase replacement parts at-cost plus the cost of shipping.
If you need on-site maintenance, we run at a labor rate of $99/hour.
Yes, you can change plans at any time by calling 857-445-4010. However, you only get a system discount upon the initial purchase of a new system, not if you upgrade your plan at a later date.
You're locked into your rate as long as you are under contract.
Customer loyalty is everything to us, that's why we haven't raised anyone's rates in over 10 years.
Alarm New England - Boston
2 Park Plaza, Suite 205
Boston, MA 02116
Alarm New England - Rhode Island
26 Hemingway Drive
Riverside, RI 02915
Alarm New England - Southeastern Massachusetts
6 County Road
Mattapoisett, MA 02739
Alarm New England - Cape Cod & The Islands
22 White's Path
South Yarmouth, MA 02664
Alarm New England - Connecticut
65 Inwood Road
Rocky Hill, CT 06067
Service/Support:
1-(800) 322-3500
