Why do alarms need to be monitored?

When we put a monitored alarm system in your home, it stays protected every second of the day. Nothing beats knowing that those you love are safe and sound.

Without alarm monitoring, you don't get the same instant access to emergency services that could save lives. A regular smoke alarm, for instance, won't contact the fire department for you if you aren't around to observe the fire. In a crisis, a few seconds will make all the difference.

  • Rapid police and fire department response to emergencies-in-progress.
  • Monitored security systems reduce the cost of your homeowners insurance, sometimes negating the cost of monitoring altogether!

What happens when an alarm goes off in your home when you’re not around?

  1. Our Central Station receives a notification, and one of our highly-trained dispatchers springs into action.

    • All Alarm New England employees undergo a comprehensive background check and rigorous emergency training. Every operator is FEMA-Certified (Federal Emergency Management Agency). They’re prepared to instantly respond to anything, 24 hours of the day.

    • Working under the same coding standards as the police and fire departments, our operators are trained and certified in the policies and procedures necessary to ensure the quickest response possible.  Under our strict internal operating procedures, our maximum response time in an emergency is under 90 seconds.
  2. We first call the home and let the phone ring six times.

  3. Then we contact emergency services. On average, we get someone on the scene in about 10 minutes. Our competitors average around 25 minutes.
  4. Then we call a list of phone numbers that you provide to us when you purchase the equipment. We want to ensure that people you trust are aware that there is an emergency situation at your home.

Peace of mind with industry-leading alarm monitoring services.

Over 2.5 million burglaries take place a year. 2 out of 3 of those burglaries involve home break-ins. Unfortunately, due to lack of witnesses or evidence, only 13% of reported burglary cases are solved.

We're here to change that.

Whether you own a house, an apartment, or small business, we’ll help design your security system with you and provide top-tier professional monitoring to make sure it stays safe. We combine surveillance camera systems, PIR motion detectors, door/window sensors, and much more to establish a complete perimeter around the whole property. We can also protect you from fire, carbon monoxide poisoning, flooding, and freezing temperatures.

Local burglar alarms, big dogs, and guns offer you additional means of protection, but they are not effective deterrents. A reliable burglar alarm monitoring company can do far more to keep burglars from even attempting to encroach upon your property. When you're not around, we've got you covered.

Alarm monitoring provides you with peace of mind, but home security systems of today are so much more than that.

A security system also functions as a means of communication, letting you check up on how the kids are doing.

It's also a way to automate your home: set up your thermostat to adjust to your ideal temperature while you're on the way home from work. Using Honeywell's Total Connect mobile app, your smartphone becomes a remote control to your home and another way to stay on top of your hectic lifestyle.

Rapid emergency response. 24/7.

With our help, you will lose far less in a burglary and police have a much higher chance of catching the criminal and bringing them to justice. We’ve built up our reputation in the security industry for 45 years in Massachusetts, Connecticut, and Rhode Island to make sure people trust us to protect their families and homes.

Our central monitoring station and home security systems protect homes, small businesses, school districts, and government offices. Whether you need residential or commercial security monitoring systems, Alarm New England has a full range of services that will make sure your family and property are protected at all times

We don't outsource your safety.

Unlike 90% of the industry, we don’t outsource our monitoring to third parties. For the same price, we perform all security monitoring ourselves at an Underwriter's Laboratory-listed central station, which ensures a maximum discount on your homeowner's insurance.

Speaking of saving money: we've got no hidden fees here. We strive to be transparent with our customers at every step along the way, a breath of fresh air after what can be a frustrating search for the right home security company.

This monitoring station protects more than 27,000 New England properties. And when you call our local customer service technicians, we guarantee you’ll always speak with a human being – a familiar voice you’ll recognize each time. Our highly trained employees are ready and waiting 24/7, to respond, verify and get you and your family the help you need.

No 3rd Party Access

24/7 Monitoring

Local Support

Protecting your home and family is important. For as low as $24.99 a month, you can rest assured knowing that your loved ones are safe. Alarm New England offers home security packages to protect small condos all the way up to multi-acre estates. We offer a do-it-yourself installation or professional installation, service, monitor and support a full range of security solutions such as wireless alarm systems, home video surveillance, electronic locks and fire alarm systems.


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