We asked her to share her most common installation challenges for security door and window contacts, frequently asked questions, and their solutions:
For the Honeywell Lyric Six Series Sensor make sure the magnet aligns with the side of the contact that says Honeywell on it. The magnet is the smaller piece the contact is the larger.
The contact can be on the frame and magnet on the door or vice versa. It does not matter which is which because it is the pulling apart action of one piece from the other that activates the system.
Door contacts can be placed vertically or horizontally with no issue as long as the magnet is on the "Honeywell" side of the contact and one rests on the frame and other on door/window.
Max distance between the door contact and the magnet of 3/4" to 1".
Have your panel nearby while installing. If it still says "not ready to arm fault" they are too far apart.
If you are using double sided tape be sure to clean the area to remove dust, dirt or other particles first. Push firmly on the contact and magnet after placing to ensure proper adhesion.
If you would like to to screw your security door contacts in screw them in lightly just until it is secure. If the back plate is screwed in too tightly it will pull away from the main contact and cause false alarms.
We also pulled together a couple of images of DIY installations of Honeywell security door contacts for your reference:
A simple, regular installation example. Also good for windows!
If your door is inset to the frame follow the model below. Also good for window contacts!
We hope this is helpful to our customers and others out there!
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